Students: Eric Lin, Jahmya Thomas, Thanh Huynh, Joshua Aldrete, Chrissian Kent Dancel, Joseph Liu, Jacob Roberts
Sponsor: Delta Airlines
Delta Airlines is the U.S global airline leader in safety, innovation, reliability and customer experience. The pandemic disrupted the aviation industry causing passenger traffic to decrease. New rules and regulations are making traveling safer for passengers and traffic levels are beginning to increase. This team will continue on that upward trajectory and find solutions to improve Delta’s customer experience so the airline can continue to be a leader in customer experience.